Working Solution To Remove [email protected] And Restore Files

Know About [email protected]

Being a member of the menacing ransomware family, [email protected] has been labeled as one another CrySIS-powered cryptomalware that is known to get utilized on various application servers, mail servers, FTP servers, database servers, WordPress sites etc. This infection has been reported as a new variant of the Crysis Ransomware that do have capacity of avoiding detection and connecting cryptomalware operators with their victims via the email '[email protected]'. This ransomware program was firstly detected in late August 2016. It regarding it's propagation among server machines makes usage of spam emails, ruined WordPress plug-ins, remote desktop connections and infected Web panels.

[email protected] once installed, scans the entire PC in search the files it can corrupt and then encrypt them by using the AES-128 cipher. It meanwhile the encryption appends the id.[thirteen random characters].'[email protected]' .xtbl suffix to the compromised files. This threat has been reported capable of encrypting the below mentioned file types :

.ISO, .MDF, .TOAST, .VCD, .SDF, .TAR, .TAX2014, .TAX2015, .VCF, .XML, .AIF, .IFF, .M3U, .M4A, .MID, .MP3, .MPA, .WAV, .WMA, .3G2, .3GP, .ASF, .AVI, .FLV, .M4V, .MOV, .MP4, .MPG, .RM, .SRT, .SWF, .VOB, .WMV, .3D, .3DM, .3DS, .MAX, .OBJ, R.BMP, .DDS, .GIF, .JPG,.CRX, .PLUGIN, .FNT, .FON, .OTF, .TTF, .CAB, .CPL, .CUR, .DESKTHEMEPACK, .DLL, .DMP, .DRV, etc.

Furthermore, this ransomware program deletes the backup images stored on the unguarded drives. The invasion of this harmful threat inside the PC results in the evolution of issues while loading SQL servers and sites. This malicious program after the successful completion of the encryption procedure, creates a text file containing message. The message is actually the information to the victims about the occurred encryption. Aside the message also includes suggestion to the victims to pay certain amount of ransom money for the decryption of the encrypted data. Along with all these, threatening is also given to the users that in a case if they makes usage of any other software to get rid of the issue then in that situation their files will be deleted for forever. Mostly in such situation users have been reported deciding of making the payment but on the contrary to whatever it promises it is strongly suggested not to do so since in reality it is not more than just a trick planned by cyber criminals to extort illicit money from rookie PC users.

How [email protected] Penetrates Inside PC ?

  • Accessing spam emails and downloading it's contaminated attachments.
  • Downloading and installing freeware as well as shareware programs randomly from the Internet.
  • Injecting infected removable external storage media inside the PC.
  • Using corrupted CDs and hardware in the PC.

How [email protected] Endangers The PC ?

[email protected] changes the default system settings and makes almost entire data stored on the system inaccessible to users by encrypting them. It also sniffs the user's private data and transfer it to the cyber hackers for commercial purpose. This threat weakens the installed security program and download various other spyware infections in the PC. It makes the PC's speed extremely slow and often causes system crashes. Thus, to protect the private data from being stolen and to use PC effectively, it is very necessary to uninstall [email protected] quickly from the PC.

Free Scan your Windows PC to detect [email protected]


Remove [email protected] From Your PC

Step 1: Remove [email protected] in Safe Mode with Command Prompt

  • First of all disconnect your PC with network connection.
  • Click restart button and keep pressing F8 key regularly while system restart.


  • You will see “Windows Advanced Options Menu” on your computer screen.

Windows Advanced Options Menu

  • Select “Safe Mode with Command Prompt” and press Enter key.

safe mode with command promt

  • You must login your computer with Administrator account for full privilege.


  • Once the Command Prompt appears then type rstrui.exe and press Enter


  • Now follow the prompts on your screen to complete system restore.

Step 2: Remove [email protected] using MSConfig in Safe Mode:

  • Power off your computer and restart again.
  • While booting press the “F8 key” continuously to open “Windows Advanced Options Menu”.


  • Use the arrow keys to select “Safe Mode” option and press Enter key.

Safe mode

  • Once system get started go to Start menu. Type “msconfig” in the search box and launch the application.


  • Go to the Startup tab and look for files from %AppData% or %Temp% folders using rundll32.exe. See an example below:

C:\Windows\System32\rundll32.exe C:\Users\username\appdata\local\temp\regepqzf.dll,H1N1

  • Disable all the malicious entries and save the changes.
  • Now restart your computer normally.

Step 3 : Kill Malicious Process Related To [email protected]

  • Press Alt+Ctrl+Del buttons together.


  • It will open the Task manager on your screen.
  • Go to Process Tab and find [email protected] related process.
  • Click the End Process Now button to stop the running process.

Step 4 : Remove [email protected] Virus From Registry Entry

  • Press “Windows + R” key together to open Run Box.


  • Type “regedit” and click OK button.


  • Find and remove [email protected] related entries.












Now hopefully you have completely removed the [email protected] virus from your computer. If you are still get ransom message from the threat or unable to access your files, then it means that virus still remain into your computer. In such situation you don’t have any other option except removing this virus using any powerful malware removal tool.

Whereas if you have any backup of your infected or encrypted files, then you can also reinstall your Windows OS. This will erase all your files and data as along with the [email protected] infection. You will get a completely empty computer system with no files. Now you can use your backup to get your files. If you don’t have any backup then using malware removal tool is a better option for you.


If you have any query or question regarding your computer, then you can easily ask your problem to our experts. Go to the Ask Any Question page and get the answer for your query directly from out experts.