Best Solution For BlackHeart ransomware Removal From PC

BlackHeart ransomware Uses AES Encryption Algorithm


Malware researchers have been reported a new crypto-malware named BlackHeart ransomware at the end of April 2018. This file-encoder virus is known to use a strong AES ciphers in order to encrypt the files stored on victim's machine. Based on the latest research report, the malware runs as an executable file identified as 'SF.exe', 'BLACKROUTER.exe' or 'TR.exe' onto the affected Windows computers. However, you can easily recognize the files encoded by this malware because it appends the file name by adding a specific extension like '.pay2me' or '.BlackRouter'. After successfully encrypting the targeted file types saved on victim's computer, the BlackHeart ransomware displays a ransom note 'ReadME-BLackHeart.txt' which consists information on file recovery and also instructs victimized users to contact the virus operators through '[email protected]' email address to receive further instructions.

BlackHeart ransomware

Technically speaking, the malicious executable files works as a payload of this ransomware can invade the user's computer through spam email attachments, fake software installers and RDP exploitation. It is especially programmed to target the user-oriented files like pictures, videos, documents, spreadsheets, videos, presentations and databases. However, the ransom notification displayed by BlackHeart ransomware does not contain detailed information on what to do next for file recovery. Instead, it consists an email address for victims to contact the developers of this malware in order to get instructions on how to make ransom payment to get their vital files back. According to the cyber security analysts, cyber extortionists responsible for this vicious attack may demand 300 USD to 500 USD in the form of Bitcoins from the victims of this ransomware.

Do You Need To Contact Hackers & Pay Asked Ransom Fee?

Cyber security analysts do not recommend contacting the malware developers and avoid paying asked ransom money. In case, even if you make the ransom payment to the operators of BlackHeart ransomware, you might not get the right decryption key needed for file restoration instead receive a rogue utility that might further damage your system. In this kind of situation, perform its removal as early as possible using a professional anti-malware shield. However, you should avoid removing the malware manually from your affected computer, because it may install the packages of malicious files on your system that will protect the ransomware from manual elimination. Right after successful deletion of BlackHeart ransomware, try to decode your files using backup copies or alternative third party data recovery tool which is mentioned at the end of this article that may help you in restoring some of your crucial files encoded by this dangerous virus.

Free Scan your Windows PC to detect BlackHeart ransomware


Free Scan your Windows PC to detect BlackHeart ransomware

A: How To Remove BlackHeart ransomware From Your PC

Step: 1 How to Reboot Windows in Safe Mode with Networking.

  • Click on Restart button to restart your computer
  • Press and hold down the F8 key during the restart process.

Step 1 Safe Mode

  • From the boot menu, select Safe Mode with Networking using the arrow keys.

Safe mode

Step: 2 How to Kill BlackHeart ransomware Related Process From Task Manager

  • Press Ctrl+Alt+Del together on your keyboard

TM 1

  • It will Open Task manager on Windows
  • Go to Process tab, find the BlackHeart ransomware related Process.


  • Now click on on End Process button to close that task.

Step: 3 Uninstall BlackHeart ransomware From Windows Control Panel

  • Visit the Start menu to open the Control Panel.

Win 7 CP 1

  • Select Uninstall a Program option from Program category.

Win 7 CP 2

  • Choose and remove all BlackHeart ransomware related items from list.

Win 7 CP 3

B: How to Restore BlackHeart ransomware Encrypted Files

Method: 1 By Using ShadowExplorer

After removing BlackHeart ransomware from PC, it is important that users should restore encrypted files. Since, ransomware encrypts almost all the stored files except the shadow copies, one should attempt to restore original files and folders using shadow copies. This is where ShadowExplorer can prove to be handy.

Download ShadowExplorer Now


  • Once downloaded, install ShadowExplorer in your PC
  • Double Click to open it and now select C: drive from left panel


  • In the date filed, users are recommended to select time frame of atleast a month ago
  • Select and browse to the folder having encrypted data
  • Right Click on the encrypted data and files
  • Choose Export option and select a specific destination for restoring the original files

Method:2 Restore Windows PC to Default Factory Settings

Following the above mentioned steps will help in removing BlackHeart ransomware from PC. However, if still infection persists, users are advised to restore their Windows PC to its Default Factory Settings.

System Restore in Windows XP

  • Log on to Windows as Administrator.
  • Click Start > All Programs > Accessories.


  • Find System Tools and click System Restore


  • Select Restore my computer to an earlier time and click Next.


  • Choose a restore point when system was not infected and click Next.

System Restore Windows 7/Vista

  • Go to Start menu and find Restore in the Search box.

system restore


  • Now select the System Restore option from search results
  • From the System Restore window, click the Next button.

  • Now select a restore points when your PC was not infected.

  • Click Next and follow the instructions.

System Restore Windows 8

  • Go to the search box and type Control Panel

  • Select Control Panel and open Recovery Option.

  • Now Select Open System Restore option

  • Find out any recent restore point when your PC was not infected.

  • Click Next and follow the instructions.

System Restore Windows 10

  • Right click the Start menu and select Control Panel.

  • Open Control Panel and Find out the Recovery option.

  • Select Recovery > Open System Restore > Next.

  • Choose a restore point before infection Next > Finish.

Method:3 Using Data Recovery Software

Restore your files encrypted by BlackHeart ransomware with help of Data Recovery Software

We understand how important is data for you. Incase the encrypted data cannot be restored using the above methods, users are advised to restore and recover original data using data recovery software.

Download Data Recovery Software