[email protected] Ransomware Removal Guide


uninstall decrypthelp@qq.com Ransomware

[email protected] ransomware is a code name of Dharma or CrySiS virus which is the pedigree of ransomware and ancestor of today's scenario of file encrypting viruses. Ransomware, a malicious software is one of a kind of virus which get evolved by making use of cryptography for example – ''WannaCry worm''. The process of generation of this software through the means of cryptology is termed as cryptovirology. As we know it is generated by cryptographical method therefore it arises threat for the victim by encrypting his/her data or file and regularly prohibiting the user's(victim) access  to that particular file or data unless a ransom is paid. Ransom is demanded in the form of digital currencies like Bitcoin etc.

How [email protected] ransomware attack?

The files having the extension as .java are the target of ransomware [email protected] ransomware. Trojan are used by this malicious software to create a dilemma inside the user that it is a legitimate file and once user click on it to open the file which actually is a virus the user unknowingly open the door for the [email protected] ransomware to enter inside the computer system and encrypt the .java extension files without giving the user anytime to do any modification and then after a message get displayed on the computer screen asking for a ransom in the form of digital cash to free user's data or files from that particular virus which was rooted by the hacker.

Harmful effects of [email protected] ransomware

The hacker hacks user's file through [email protected] ransomware with an aligned goal to earn money as it is an easy and best way to earn huge amount of money in less time. All the important documents and files are being stored in the memories of computer in today's era which if is get hijacked by someone like these hackers the user has no choice left inspite of negotiating and paying the hacker the amount he/she is threatening to deposit but there is no chance that the culprit will free the user's computer from the malicious software injected. Hence as user's documents and money both are on stake these viruses is harmful and can result to huge loss for the user.

Removal of [email protected] ransomware

If you do not want to get your files locked it is advised to remove [email protected] ransomware ASAP. Users can remove the [email protected] ransomware by using the procedure mentioned below.

Free Scan your Windows PC to detect [email protected] Ransomware



Remove [email protected] Ransomware From Your PC

Step 1: Remove [email protected] Ransomware in Safe Mode with Command Prompt

  • First of all disconnect your PC with network connection.
  • Click restart button and keep pressing F8 key regularly while system restart.


  • You will see “Windows Advanced Options Menu” on your computer screen.

Windows Advanced Options Menu

  • Select “Safe Mode with Command Prompt” and press Enter key.

safe mode with command promt

  • You must login your computer with Administrator account for full privilege.


  • Once the Command Prompt appears then type rstrui.exe and press Enter


  • Now follow the prompts on your screen to complete system restore.

Step 2: Remove [email protected] Ransomware using MSConfig in Safe Mode:

  • Power off your computer and restart again.
  • While booting press the “F8 key” continuously to open “Windows Advanced Options Menu”.


  • Use the arrow keys to select “Safe Mode” option and press Enter key.

Safe mode

  • Once system get started go to Start menu. Type “msconfig” in the search box and launch the application.


  • Go to the Startup tab and look for files from %AppData% or %Temp% folders using rundll32.exe. See an example below:

C:\Windows\System32\rundll32.exe C:\Users\username\appdata\local\temp\regepqzf.dll,H1N1

  • Disable all the malicious entries and save the changes.
  • Now restart your computer normally.

Step 3 : Kill Malicious Process Related To [email protected] Ransomware

  • Press Alt+Ctrl+Del buttons together.


  • It will open the Task manager on your screen.
  • Go to Process Tab and find [email protected] Ransomware related process.
  • Click the End Process Now button to stop the running process.

Step 4 : Remove [email protected] Ransomware Virus From Registry Entry

  • Press “Windows + R” key together to open Run Box.


  • Type “regedit” and click OK button.













Now hopefully you have completely removed the [email protected] Ransomware virus from your computer. If you are still get ransom message from the threat or unable to access your files, then it means that virus still remain into your computer. In such situation you don’t have any other option except removing this virus using any powerful malware removal tool.

Whereas if you have any backup of your infected or encrypted files, then you can also reinstall your Windows OS. This will erase all your files and data as along with the [email protected] Ransomware infection. You will get a completely empty computer system with no files. Now you can use your backup to get your files. If you don’t have any backup then using malware removal tool is a better option for you.


If you have any query or question regarding your computer, then you can easily ask your problem to our experts. Go to the Ask Any Question page and get the answer for your query directly from out experts.