Serpent Ransomware : Effective Ransomware Removal Report

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Serpent Ransomware wanted to lock your data and files

A new ransomware has been recently emerged and discovered by ProofPoint called Serpent Ransomware. It is highly distributed among the PC users via macro enabled documents or files and SPAM or junk emails. It has been founded in the research that this ransom threat is another variant of Wildfire and HadesLocker Ransomware and very much similar to it. It is also a file encrypting ransom threat that encrypts the users files and demand a sum of money in order to regain the access to your files. It has been send to your system within a macro enable documents that has been crafted to spread the infections.

Once Serpent Ransomware gets on your system then it searches your entire PC for the targeted data types to encipher. After collecting all of the data containers that take part in the encode process it start to encrypting them and when it finishes then appends a new ".serpent" file extension with each of them. Then after demand a ransom note from you to remove this extension and to provide a decryption tool to unlock your files.

Serpent Ransomware : Technical details about it

Name	Serpent Ransomware
Type	Ransomware
File Extension	".serpent"
Danger Level	Medium
Ransom Demand	$730 (0.75 bitcoin)
Affected Systems	Various Windows Versions

How does Serpent Ransomware is being infiltrated into your system?

Ransom threats like Serpent Ransomware has been effortlessly distributed through a malicious campaigns of spam emails which seems like a legit mail of office or shopping receipt and the users downloaded it on the system and the infection easily get into it. These emails mainly sent in Danish language which subjects may looks like "Sidste påmindelse for udestående faktura 1603750"that contain a link of a word document that is instructed to the users to download on their PC. When the users download and open this document on their PC and enable their macros then it start to perform their malicious deeds and install this Serpent Ransomware on your PC.

Encryption works perform by Serpent Ransomware

After successful execution Serpent Ransomware copy itself into their administrative folders and connect with their "Command and Control" servers and configure all information regarding your system and IP adress. It uses RSA encipher to encode your files. Some of the encodes files can be seen as

It can encode 876 files types. It also uses AES-256 mechanism for the encryption. After encrypting your files it demands a ransom about $730 or 0.75 Bitcoins from the infected users and terrify them to pay within 7 days and if you do not pay on time then may increase the amount. It deleted the Shadow Volume Copies that you are unable to recover your data. So you have to use a reliable anti-malware to remove Serpent Ransomware and then use your backup to restore your files.

Free Scan your Windows PC to detect Serpent Ransomware

Free Scan your Windows PC to detect Serpent Ransomware

A: How To Remove Serpent Ransomware From Your PC

Step: 1 How to Reboot Windows in Safe Mode with Networking.

• Click on Restart button to restart your computer
• Press and hold down the F8 key during the restart process.

• From the boot menu, select Safe Mode with Networking using the arrow keys.

Step: 2 How to Kill Serpent Ransomware Related Process From Task Manager

• Press Ctrl+Alt+Del together on your keyboard

• It will Open Task manager on Windows
• Go to Process tab, find the Serpent Ransomware related Process.

• Now click on on End Process button to close that task.

Step: 3 Uninstall Serpent Ransomware From Windows Control Panel

• Visit the Start menu to open the Control Panel.

• Select Uninstall a Program option from Program category.

• Choose and remove all Serpent Ransomware related items from list.

B: How to Restore Serpent Ransomware Encrypted Files

Method: 1 By Using ShadowExplorer

After removing Serpent Ransomware from PC, it is important that users should restore encrypted files. Since, ransomware encrypts almost all the stored files except the shadow copies, one should attempt to restore original files and folders using shadow copies. This is where ShadowExplorer can prove to be handy.

Download ShadowExplorer Now

 

• Once downloaded, install ShadowExplorer in your PC
• Double Click to open it and now select C: drive from left panel

• In the date filed, users are recommended to select time frame of atleast a month ago
• Select and browse to the folder having encrypted data
• Right Click on the encrypted data and files
• Choose Export option and select a specific destination for restoring the original files

Method:2 Restore Windows PC to Default Factory Settings

Following the above mentioned steps will help in removing Serpent Ransomware from PC. However, if still infection persists, users are advised to restore their Windows PC to its Default Factory Settings.

System Restore in Windows XP

• Log on to Windows as Administrator.
• Click Start > All Programs > Accessories.

• Find System Tools and click System Restore

• Select Restore my computer to an earlier time and click Next.

• Choose a restore point when system was not infected and click Next.

System Restore Windows 7/Vista

• Go to Start menu and find Restore in the Search box.

 

• Now select the System Restore option from search results

• From the System Restore window, click the Next button.

• Now select a restore points when your PC was not infected.

• Click Next and follow the instructions.

System Restore Windows 8

• Go to the search box and type Control Panel

• Select Control Panel and open Recovery Option.

• Now Select Open System Restore option

• Find out any recent restore point when your PC was not infected.

• Click Next and follow the instructions.

System Restore Windows 10

• Right click the Start menu and select Control Panel.

• Open Control Panel and Find out the Recovery option.

• Select Recovery > Open System Restore > Next.

• Choose a restore point before infection Next > Finish.

Method:3 Using Data Recovery Software

Restore your files encrypted by Serpent Ransomware with help of Data Recovery Software

We understand how important is data for you. Incase the encrypted data cannot be restored using the above methods, users are advised to restore and recover original data using data recovery software.

Download Data Recovery Software